Employment Resources: Organization in Arizona

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 Executive Life - Making and Keeping Commitments
by Suzanne Bates - Jan, 2010
“Unless commitments are made, there are only promises and hopes; but no plans.” -Peter Drucker Yesterday a client canceled an appointment. Big deal? Depends. Emergencies happen. But I can predict with 100% accuracy whether a client is floundering or flourishing simply by whether he ...
 
 Do You Foster Helplessness or a "Can Do" Attitude?
by David Lee - Jan, 2010
In these rather challenging times, you need ALL of your employees thinking and acting like winners, not throwing up their hands in defeat or metaphorically curling up in the fetal position. How you communicate with them plays a huge role in which kind of workforce you get. Just recen...
 
 Leadership Accountability - Losing Control of Your Staff?
by Gary Cohen - Jan, 2010
Reader's Question: I am a sales manager for a business services firm in Minneapolis. I am responsible for all new business revenue for my company and I have 5 sales people that work for me. Of the 5 sales people only one is a star performer. The issue I am having is he breaks all the rules...
 
 Are You Risking Your Team's Success in 2010?
by Dee McCrorey - Jan, 2010
I was asked to "shadow coach" a junior program manager in his new role. His first big challenge was assessing the skills of a team who had been together for months, but who were behind schedule in launching their product. This new PM was now responsible for figuring out who would remain...
 
 Communication is a Leading Indicator of Financial Performance
by Suzanne Bates - Dec, 2009
I’m often asked how you measure the impact of better communication on your company’s success. Watson Wyatt recently published a 2009-2010 survey that shows communication is a leading indicator of financial performance and a driver of employee engagement. According to the survey, companies ...
 
 Want to Get Things Done? - Follow Up
by Dwain Celistan - Dec, 2009
Follow up is critical in business. Most meaningful business issues, agreements and/or transactions are not completed in an hour. They usually require more than one contact point for completion. Advancing typical projects and relationships occur over time. To reach your goals, there need...
 
 Help Your Team Deal With Change
by Phil Gerbyshak - Oct, 2009
Recently I had a conversation with a Twitter friend about a change his team was about to go through. Here’s how the advice and how you can help your team deal with change. Change isn’t easy, but if you do it right, you can minimize the long-term pain your team will go through as a resu...
 
 New Leaders Must "Fit" to Be Successful
by Dwain Celistan - Oct, 2009
In a recent survey of senior leaders, learning their culture was deemed one of the most important factors for selecting retained executive recruiters. Leveraging this knowledge should lead to identifying leaders who will "fit". The survey was conducted by Gundersen Partners among 220 se...
 
 Take Your Team to the Next LEVEL
by Phil Gerbyshak - Sep, 2009
My entire IT department is getting restructured, to ensure we have the right folks in the right seats on the bus, and so everyone clearly knows what direction we are headed. I’m quite excited about this, as it will give me help in re-writing job descriptions, understanding where I fit into...
 
 In Your Career Sometimes Bad News is a Good Thing
by Barbara Safani - Aug, 2009
Recently I had to deliver some bad news. It was one of those situations where I could always come up with a reason to delay the conversation. It never seemed to be the right time; there was always something to consider that would make the information more difficult to bear. So I put it off...
 
 Effective Communication: What NOT to Do If You Want The Other Person to Hear What You're Saying Without Getting Defensive
by David Lee - Aug, 2009
The other day at a “Constructive Conversations” seminar I was giving, I witnessed a perfect example of what NOT to do if you want someone to hear your point of view. It was also a great example of how (unfortunately) natural it is for us to: 1. Infer what another person means, and then ...
 
 If You Have To Give Bad News...
by Sharon Melnick, Ph.D. - Aug, 2009
You may find that you have to give ‘bad’ news in these times. It may be to an employee, a client, a contractor, a family member, etc. If you have a tendency to put it off it is because it makes you feel uncomfortable (another deeper reason you might put it off is because having that dif...
 
 Too Many Maybes
by Nan S. Russell - Jul, 2009
Workplace decision-making often reminds me of a "Peanuts" comic strip I saw where Lucy and Charlie Brown were discussing their New Year's resolutions. "I'm going to be a changed person next year," Charlie tells Lucy. "That's a laugh," Lucy replies. "You'll be wishy-washy." "Well," Charlie ...
 
 What Are You Communicating To Your Employees? Can They Tell The Truth Without Fear?
by Yvonne Brown - Jun, 2009
I love my work. I love teaching others, watching as they connect the dots and surmize how smart they already are about the topic. So it was a revelation for me at a recent seminar when, while teaching how to tell the truth without fear, I learned that for some employees this is simply no...
 
 Understanding the Foundations of Supervision
by Mary G. White - Jun, 2009
It's impossible to underestimate just how important it is for managers to have a solid understanding of the nature of management. Whether you've been working as a supervisor for a while or if you're relatively new to having managerial responsibilities, it's essential to step back and look ...
 
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