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The Call Center Supervisor is responsible for providing front line, first level supervision and leadership to Triage Operators) with the goal of meeting program objectives and customer service level agreements. ESSENTIAL JOB RESPONSIBILITIES Supervise the work of triage operators to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed Int
Posted 2 days ago
The Triage Operator is responsible for answering phone calls in order to triage calls for proper assignment and care. The Triage Operator will serve as a liaison between families and reunification specialists to ensure top level service. ESSENTIAL JOB RESPONSIBILITIES Uses proper telephone etiquette; answers phones in a very polite and accommodating manner. Uses customer service principles and tec
Posted 2 days ago
Provides professional therapeutic services to individuals, families, or groups receiving services within the program area. Position Requirements ESSENTIAL JOB RESPONSIBILITIES Conduct intakes, psychosocial assessments, and mental health diagnosis including the clients' acuity, strengths, and treatment needs. Develop family centered and culturally appropriate treatment plans and provides outpatient
Posted 6 days ago
The Program Coordinator is responsible for planning and coordinating the day to day fiscal, administrative, and operational activities of the program. The Program Coordinator works in collaboration with program staff and supervisors to cultivate a client centered and trauma informed approach to service provisions. Position Requirements ESSENTIAL JOB RESPONSIBILITIES Provide service and resource co
Posted 6 days ago
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