Job Title:

Location:

What you'll do:

What we are looking for:

• Individually support the Consumer Digital Banking initiatives as the Program Management lead.
• Define and execute the project management process, deliverables, and operational cadence in strict accordance with project management standards and best practices.
• Ensures customer satisfaction by ensuring accountability of roles and responsibilities across and within projects, particularly by project sponsors and project managers, driving project execution excellence (including clear communication plans using standard reports, meetings, and tools), reviewing customer feedback, and participation in customer meetings where necessary.
• Delivers executive level communication of project status and key project attributes covering all projects in the portfolio.
• Keep leadership informed of changes related to new and ongoing projects within the portfolio; resolve and/or escalate project issues in a timely fashion.
• Manage and balance project manager workload; ensure team members understand and accept their roles, responsibilities and accountabilities; ensure consistency of project execution to standards and achievement of project objectives.
• Develops project management capabilities of project team members through goal-setting, defining crystal clear expectations, training, coaching, group and individual meetings and discussion.
• Recruits and leads the resources within the portfolio, applying the principles necessary for the successful management of projects throughout the project life cycle across all projects; sets and controls standards and mentors project managers to improve delivery of projects on time and within budget, given scope and known risks.
• Responsible for identifying and adjusting key resources and providing the direction required for meeting project objectives.
• Track progress on all ongoing projects (issues, risks, schedule, changes, costs, and scope) within the portfolio; provide updates to business stakeholders as required. Manage project schedules and task details; utilize project management tools and reports appropriately.
• Coordinate all change control processes including Go to Green Action plans across the portfolio of projects.
• Apply organizational change management principles (people side of change) and ensure continuous training and education in this discipline.
  

What you will need:

• 15+ years of progressive leadership and execution of a portfolio of large-scale Program / Projects, preferably in Banking or Financial Services.
• Managing multiple levels of cross-functional projects simultaneously with proven track record of delivery.
• Must have expertise and passion working with internal customers to understand their business needs, scenarios, and drivers.
• Experience building and leading high performing teams with demonstrated large project/program deployment and implementation experience.
• Extensive experience building successful internal and external partnerships and effective working relationships.
• Self-starting senior level professional with a track record of successfully anticipating issues and risks.
• Excellent communications and presentation skills, both verbal and written.
• Sound working knowledge and experience applying process improvement techniques and tools on large scale programs / projects.
• Subject Matter experience in Technology Project Management, including both Waterfall / Agile a plus.
• Subject Matter experience in Treasury Management / Payments a plus.
• 4 year university degree, MBA in a related field preferred.
• Professional certifications preferred - Project Management, Change Management, Process Excellence.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation