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Student Services Analyst
Phoenix, AZ
Job Description
Student Services Analyst
Job ID: 319747
Location: South Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular
Hiring Salary Range
$50,617.00 - $65,801.50/annually, DOE
30K Livable Wage
MCCCD is committed to a $30,000 Livable Wage: $14.42/hour (rounded) for regular full-time employees; Not Eligible: OSO/OYO, Specially Funded, Non-Classified
Grade
114
Work Schedule
Tuesday- Saturday, 8am - 5pm; some evenings and Monday's may be required
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
- Many of our campuses have received grant awards through the to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona's Best Employers
Campus Statement
South Mountain Community College (SMCC) reflects the diversity of the surrounding community, a rich mix of rural, urban, and suburban neighborhoods. Many of our students arrive from Phoenix, Laveen, Tempe, Guadalupe, and the surrounding area to attend classes at the main campus or our offsite facility in Guadalupe; we also offer evening courses in Laveen at Betty Fairfax High School.
Of the approximately 5,000 students enrolled at SMCC nearly 70 percent were first-generation college students and 48 percent intended to transfer to a university to further their education. And, with more than 80 percent of these students identifying as a minority, SMCC has been federally designated as a Minority Serving and Hispanic Serving Institution.
Our small, personalized classes are offered days, evenings, and online, led by an engaged and accomplished faculty. Career and academic counseling are also available. SMCC is also a Strengths-Based Institution, helping you determine your strengths and then strategize with you to maximize those strengths in your academic and career choices.
Benefits
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
- 20 paid observed holidays
- ) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- Annual professional development growth funding
- Tuition reimbursement for employees and dependents
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:
- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
Job Summary
This position coordinates, administers and implements Dual Enrollment and Early College programs by providing operational planning, program management and evaluation, problem-resolution and technical assistance for current and prospective program participants. Position provides one-stop student services access for program participants including admissions, placement testing, financial aid information, academic advisement, and referrals to related services. Position typically has significant responsibility for advising students and parents regarding various college programs and student service functions.
Essential Functions
45% - Plans, implements, and coordinates campus based enrichment programs for current students and college-bound K-12 and general population students by assisting in all student services processes including; academic advisement, admissions, data entry, registration, testing, orientation, mentoring, fiscal functions, financial aid, campus tours, recruitment and retention activities; assists students regarding degree and graduation requirements, various certificate programs, university transfer requirements, corresponds with students to resolve problems related to student service functions; coordinates and provides services for participating in Dual Enrollment and Early College students and their parents/guardian as well as tracking academic progress from middle school to high school graduation through the community college transfer process to the university; represents the college in various recruitment activities, events, student services activities and retention based programming, both on and off campus; travels to and represents the college at local high schools, community and other recruitment related events, while delivering small and large group presentations on and off campus along with online.
20% - Prepares materials and communication mediums by assisting with the development of recruitment and advisement related materials and presentations; organizes and distributes information as necessary, assists students in program planning and course selection through the interpretation of placement tests.
25% - Monitors and maintains an appropriate campus outreach and retention based environment for college students, their school age children, and the community at large by maintaining accurate records, assisting students with follow-up activities, responding to prospective student inquiries; enforces and/or explains federal, state, district and/or local policies; provides information to students, parents and other stakeholders regarding various student services and academic/occupational/workforce development programs; represents Dual Enrollment and Early College programs and participates in meetings; assists in student activities and participates in program events; serves as primary liaison for concurrently enrolled students, Dual and Early College Programs and their parents/guardians.
10% - Assists with special projects as assigned; performs other related duties as assigned.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Desired Qualifications
- Bachelor's or higher earned degree from a regionally accredited institution
- Experience coordinating and implementing student success or retention-based workshops
- Experience in at least one student services functional area such as recruitment, advisement, student life, testing, Dual Enrollment, ACE or financial aid, etc.
- Experience planning and coordinating events
- Experience with an on-line student information system
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
First Review 03/04/2024
Applications received on or after the review date may not be screened
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit
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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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