High Reliability (Healthcare) Subject Matter Expert
Ann Arbor, MI 
Posted Today
Job Description
High Reliability (Healthcare) Subject Matter Expert

Job Location
Ann Arbor, MI

Position Type

Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for under-served communities.

Qlarant is looking for a subject matter expert in health system high reliability organization (HRO) principles and implementation, as well as a change and performance management professional to support the Veteran Affair’s (VA) mission to become a HRO. This position provides advanced level of expertise on high reliability science to teams, is responsible for developing, designing and executing projects to ensure project success within a large integrated health system. Position is home-based.

Essential Duties and Responsibilities:

  • System and process analysis with evaluation and recommendations to increase performance.
  • Collaborates with the customer to design and adapt processes and deliverables to meet changing needs.
  • Utilizes measurement systems to evaluate performance and improvement.
  • Identifies opportunities for improvement; assists teams in developing and implementing improvement strategies.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Required Skills

  • Deep understanding of HRO science in healthcare system.
  • Ability to facilitate organizational and process change on a large scale.
  • Ability to facilitate and consult, using a data driven approach.
  • Ability to effectively communicate to an array of stakeholders (clinical and non-clinical) in healthcare settings.
  • Implement, facilitate and sustain HRO principles and practice.
  • Utilization of a data driven approach to monitor, trend HRO aligned data points and then design tactics to achieve HRO performance and sustainment.
  • Ability to effectively collaborate with VA leaders to understand and organize HRO efforts.
  • Ability to contribute innovation and processes of HRO.
  • Ability to surface and spread promising HRO efforts.

Required Experience
  • Minimum of ten (10) years of large integrated health care system consulting experience.
  • Four (4) years of this experience shall be directly related to high reliability organization (HRO) implementation in a healthcare setting.
  • Master's degree in a relevant field.
  • PMP certification (preferred).
  • Experience in Veteran Affairs Health System (preferred)

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Sexual Orientation, Gender Identity, and Individuals with Disabilities. Best People, Best Solutions, Best Results


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
10 years
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