Reviews open delivery tickets and prioritize billing activities Creates invoices that are accurately generated and submitted on a timely basis Discuss insurance coinsurance, copays, and deductibles with patients and educate them on their insurance coverage as needed Set up, edit, and maintain payment arrangements in advance or post treatment of patients Researching and re

Greeting and checking in patients as they arrive to our centers Verifies patient insurance information upon check in Copies insurance cards and driver's license for all new patients Collects patient paperwork and enters patient information into systems, ensuring patient information is accurate and up to date Review and process all assigned Prior Authorization orders to co

Provide exemplary customer service to patients, families, staff, physicians and visitors, both in person and by phone, setting the tone in a positive way for each person's visit. Smile and provide caring customer service. Interview patient at workstation or bedside to obtain all necessary information. Provides first response to phone calls that come into the Concierge des

This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state of the art technology including software, surveillance equipment and is part of the hospital's first responder network. As needed, may also be req

Assists Contact Center leadership team in the daily operations to help drive the Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' vision of ending poverty. Serves internal and external customers remotely; via telephone, chat feature, email, and other electronic forms of communication. Conducts needs analysis of callers and refers them to the ap